About
Highly accomplished Salesforce Developer & Administrator with over 3 years of experience in the IT industry, specializing in the end-to-end development, testing, implementation, and administration of Salesforce CRM platforms. Proven expertise across Sales Cloud, Service Cloud, and Lightning Experience, adept at resolving complex challenges and enhancing system functionalities to deliver high-quality solutions and drive continuous improvement in Salesforce CRM and related systems.
Work
Accenture
|Salesforce Developer
Bangalore, Karnataka, India
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Summary
Led Salesforce development at Accenture for a major consulting client, focusing on scalable UI, complex Apex logic, and efficient automation to enhance Sales Cloud features.
Highlights
Designed and built reusable Lightning Web Components (LWC) for scalable UI development, improving user experience and system modularity.
Developed complex Apex logic and ensured high code coverage with unit testing, maintaining robust and reliable Salesforce applications.
Automated workflows across Sales Cloud, significantly enhancing operational efficiency and streamlining business processes.
Optimized existing code to increase performance across Sales Cloud features, resulting in improved system responsiveness and user satisfaction.
Collaborated with cross-functional teams and clients to translate complex business needs into scalable Salesforce solutions, aligning with strategic technology objectives.
Major Advertising Firm (Client Engagement)
|Salesforce Developer & Administrator
Bangalore, Karnataka, India
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Summary
Managed comprehensive Salesforce development and administration for a major advertising firm, driving system enhancements, data migration, and user adoption.
Highlights
Developed and customized Salesforce applications by creating Custom Objects, Custom Fields, and Validation Rules, enhancing data integrity and business process flow.
Managed and resolved nearly 80% of existing tickets, reducing the backlog from 500 to less than 20 within 2 months, significantly improving operational efficiency.
Redesigned and optimized Salesforce automation functionalities across key modules (Opportunity, Lead, Campaign, Leave Management), increasing user adoption and streamlining business processes.
Managed deployments using Change Sets and Flosum tools, ensuring seamless production releases and maintaining system stability.
Formulated and implemented best practices for performance enhancement, including comprehensive testing and application development.
Education
Not Specified
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B.Tech
Electronic and Communications Engineering
Grade: 8.2 CGPA
Not Specified
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Diploma
Electronic and Communications Engineering
Grade: 92%
Not Specified
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SSC
General Studies
Grade: 82%
Certificates
Salesforce AI Associate
Issued By
Salesforce
Flosum Certified Professional
Issued By
Flosum
Salesforce Certified Platform Developer I
Issued By
Salesforce
Salesforce Certified Administrator (WI22)
Issued By
Salesforce
Copado Fundamentals I
Issued By
Copado
Skills
Salesforce Development
Apex Programming, Visualforce, Salesforce Lightning, SOQL, LWC Components, Apex Test Classes, REST API, SOAP API, Code Coverage.
Salesforce Administration & Configuration
Sales Cloud, Service Cloud, Salesforce CRM, Declarative Tools, Custom Objects, Custom Fields, Validation Rules, Page Layout, Record Type, Workflow, Profiles, Roles, Permission Sets, Sharing Settings, Standard Objects, Customization.
Data Management & Migration
Data Loader, Data Import Wizard, Workbench, Data Migration.
Deployment & Release Management
Change Sets, Flosum, Production Releases.
Methodologies & Testing
Agile/Scrum, Functional Testing, UAT Support, Test Cases, Defect Resolution, Performance Enhancement.
Business & Technical Collaboration
User Requirements Gathering, Cross-functional Collaboration, Stakeholder Engagement, Technical Challenges Resolution, Business Needs Translation.
Soft Skills
Multi-tasking, Prioritization, Deadline Management, Self-motivated, Self-confident, Process-driven, Team Player.